Our Services
ONBOARDING
With our proven onboarding process, we’ll get your clients up and running on your platform.
Leave the onboarding to us while you focus on your product.
PLATFORM TRAINING
We train your customers on your product during the onboarding stage and subsequently, for refresher trainings and new features and functionalities.
MONITORING AND TRACKING
Signing up isn’t enough. We’ll monitor and track Key Performance Indicators (KPIs) around the use of your SaaS solution and proffer strategies for expansion and upsell.
ACCOUNT EXPANSION
Well crafted strategies to drive adoption, cross sell across clients’ organisation, upsells of your other products and ultimately, renewal.
SEAMLESS HANDOVER
Following onboarding we can either continue managing your clients or hand them over to you. Your choice!
WORKFLOW AND AUTOMATION
Our holistic approach to customer success creates innovative strategies that drive tangible results.